PAYjr - Earn Smart, Spend Smart

FAQ's

PAYjr Visa Buxx Card

Using the Card Designer

Who designs the PAYjr Visa Buxx Card?
What kind of images can I use for my card design?
Can each Teen have a different card image?
What is the process for approving my image?
Is there an additional cost to use the card designer?
How does the card designer work?
How will I know if my image is accepted or not?
What kind of images may I use for my PAYjr Visa Buxx Card?
What happens if my image is not approved?
Why does my PAYjr Visa Buxx Card looks different than it appears my computer screen?
How long does it take to upload an image?
Can I use a photo of a celebrity on my card? How about the logo for my favorite team?

Target GiftCard

How much does Target GiftCard^SM cost?
Do I have to pay all of my Child’s allowance on the Target GiftCard^SM?
How long does it take to receive my Target GiftCard^SM?
Where can the Target GiftCard^SM be used?
Can I control what items may be purchased using my Target GiftCard^SM?
Does the money on my Target GiftCard^SM expire?
Where can I check the balance on my Target GiftCard^SM?
What should I do if I lose my card?
Is there a minimum age for someone to receive and use the Target GiftCard^SM?
Do I need to activate the Target GiftCard^SM?

Using the Web Site

How do I add another Child to a PAYjr program?
I forgot my username or password, what should I do?
What are the system requirements to use the service?
How do I update or change my account information?

Card Program Questions

Chore & Allowance Management System

How do I add and manage Chores?
How are Chores approved?
How can I set frequencies for Chores and Allowances?
Where does a child see what Chores are due?
What kinds of PAYjr Chore and Allowance Management System Alerts are available and where does a Parent or Child receive them?
How does a Parent clear the amount owed to a Child?
How much does the PAYjr Chore and Allowance Management System cost?
How do I sign up for the PAYjr Chore and Allowance Management System?
What is the PAYjr Chore and Allowance Management System?

PAYjr Visa Buxx Card

How do I cancel a pending load to my Teen's PAYjr Visa Buxx Card?
If the load is still in pending status, you can cancel it online. Just login to your account and select Payments on the Parent Home Page. You will see the option to cancel a pending transaction. You can also modify any recurring loads, such as Allowances, at any time.

Why should I choose the PAYjr Visa Buxx Card over a bank card or credit card?
The PAYjr Visa Buxx Card is the only card that provides parents the ability to control how much money is available and monitor all the card transactions. And unlike check cards, the PAYjr Visa Buxx Card protects you from overdraft fees and lost or stolen money. Combine that with our online budgeting application and immediate access to your account information, and you're on your way to developing responsible financial habits.

How do I validate my checking or savings account as a Funding Account?
When you use a checking or savings account as a Funding Account, you will need to validate your account before you can load money to the PAYjr Visa Buxx Card. To do this:

Review the activity in the checking or savings account you authorized us to debit.
Locate the two debit transactions from "PAYjr, Inc. Debit".
Return to www.payjr.com/payjr and follow the prompts to verify your Funding Account.

Validating your account helps protect your financial information and confirms that you wish to use this account to load funds to the PAYjr Visa Buxx Card.

Is identification required to use the card?
It's always a good idea to have identification, such as a school ID or driver's license, with you when you use the card. A merchant may request to see it, although it is not required to use the card. Be sure to sign your card so the merchant can verify your signature with the one on the receipt.

What is different about buying gas at the pump or paying inside the store?
When you use your PAYjr Visa Buxx Card to purchase gas, you should pay inside instead of at the pump. When you pay at the pump, the station will attempt to pre-authorize your card for the maximum amount they allow at the pump. If this is more than your available card balance then your card will be declined and the pre-authorized attempt will not be removed until the station settles their accounts at the end of the day. By paying inside, you determine the exact amount you want to apply to the card.

How do I activate the PAYjr Visa Buxx Card?
When your card arrives, you can activate it online at www.payjr.com/payjr or by phone at 1-800-881-1969. In either case you will need to provide your Teen's birth date and social security number. Once you have completed the activation the card is available for use.

How do I get a PAYjr Visa Buxx Card for my Teen?
A Parent can get a PAYjr Visa Buxx Card for their Teen who is at least 13 years old. Just choose Parent Purchase a Card to get started. You'll choose the card design, set up an account profile for each of you and add a Funding Account that will be used to load money to the card. Once your account is established, you can start using the service right away. Your PAYjr Visa Buxx Card will arrive in about 10 business days.

What is a PAYjr Visa Buxx Card?
The PAYjr Visa Buxx Card is a prepaid, reloadable Visa® card created especially for Teens. The PAYjr Visa Buxx Card makes it easy for Parents to teach Teens how to create a budget, manage money, and shop wisely. The PAYjr Visa Buxx Card can be used everywhere that accepts Visa debit cards—that’s millions of locations worldwide. Parents enroll their Teen and can also monitor their Teen’s